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BHFO Reviews Shipping and Return Policy

2.0 out of 5 star rating.

(4) total reviews. Write a Review See Reviews

+ Up to 2.00% Cashback

Store conditions See Store Details ▼ See Less Details ▲

Shipping Promotions & Offers

Privacy Policy

We guarantee that all of your information remains completely secure at all times. All customer transaction information is used internally only and not used for marketing purposes.

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, cannot be used on SHOP.COM.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 7-12 business days
  • Alaska
  • Any time
  • 7-12 business days
  • Hawaii
  • Any time
  • 7-12 business days
  • APO/FPO
  • Any time
  • 7-12 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 2-3 business days
  • Alaska
  • 12:00 PM PST
  • 2-3 business days
  • Hawaii
  • 12:00 PM PST
  • 2-3 business days
  • APO/FPO
  • 12:00 PM PST
  • 2-3 business days

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 3-5 business days
  • Alaska
  • 12:00 PM PST
  • 3-5 business days
  • Hawaii
  • 12:00 PM PST
  • 3-5 business days
  • APO/FPO
  • 12:00 PM PST
  • 3-5 business days

Express Shipping

Address

Order By

Arrive

  • Continental US
  • 12:00 PM PST
  • 3-5 business days
  • Alaska
  • 12:00 PM PST
  • 3-5 business days
  • Hawaii
  • 12:00 PM PST
  • 3-5 business days
  • APO/FPO
  • 12:00 PM PST
  • 3-5 business days

Customer Service:

Customer Service Email: [email protected]

BHFO Reviews

2.0 out of 5 star rating.

(4) total reviews. Write a Review

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • HI,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • MS,
  • NC,
  • ND,
  • NE,
  • NJ,
  • NM,
  • NV,
  • NY,
  • OH,
  • OK,
  • PA,
  • PR,
  • RI,
  • SC,
  • SD,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

BHFO Reviews Shipping and Return Policy

2.0 out of 5 star rating.

(4) total reviews. Write a Review See Reviews

Write a Review

"Great fashion brands at great prices."

5 out of 5 star rating.

- by EddieA 

on December 16, 2019

"No way to return shoes that don't fit? NO thanks. Won't be shopping here again."

1 out of 5 star rating.

- by Trayce LD 

on March 1, 2024

Response from Customer Service on "03/02/2024"

"Dear Valued Customer,

Thank you for reaching out to Market America|Shop.com. We deeply regret to learn that you are not satisfied with your purchase.

To address this issue, one of our customer service experts will contact you shortly to assist you further. We are committed to ensuring your satisfaction and will do our utmost to resolve your concerns regarding your shoes return.

Alternatively, if you would prefer to call us directly, you can reach us at 1-866-420-1709. Our customer service team is available Monday-Friday, from 9:00 a.m. to 9:00 p.m. EST.

Best Regards,"

"I was sent the wrong item that didn’t look like anything I ordered. Cannot find how to return this item. This site is a scam!"

1 out of 5 star rating.

- by AllisonB 

on November 4, 2023

"I purchased boots on November 3rd, they are pendleton snow boots, they run almost a size smaller then what I normally wear.
I have called shop.com three times to find out how to return them ,to no avail, every person I have talked to says they will email me a response to the seller none of which I've received, evidently I am going to be stuck with a pair of boots I cannot wear !
I will never order from this company again !!!!
Thank goodness for Amazon ! "

1 out of 5 star rating.

- by TamaraM 

on November 19, 2020

Response from Customer Service on "11/20/2020"

"Dear Valued Customer,

Thank you for contacting Market America|Shop.com. We sincerely apologize for the inconvenience with this order. We have corrected matters on our end to make sure that future experiences are better, and of course to quickly resolve the issue with your order.

One of our customer service experts will reach out and assist you in resolving this matter.

If you would like to call us directly, please feel free to contact us at 1-866-420-1709 Monday-Friday between the hours of 9:00 a.m.-9:00 p.m. EST.
"


Detailed Shipping Tables

Standard

Destination = Basic Delivery time and rates

Standard Economy Shipping

Shipping Time = Orders should arrive in 7-12 business days.

Pounds
Rate

0 - 1

$11.29

1.01 - 2

$12.59

2.01 - 3

$13.89

3.01 - 4

$15.19

4.01 - 5

$16.49

5.01 - 6

$17.79

6.01 - 7

$19.09

7.01 - 8

$20.39

8.01 - 9

$21.69

9.01 - 10

$22.99

10.01 - 11

$24.29

11.01 - 12

$25.59

12.01 - 13

$26.89

13.01 - 14

$28.19

14.01 - 15

$29.49

15.01 - 16

$30.79

16.01 - 17

$32.09

17.01 - 18

$33.39

18.01 - 19

$34.69

19.01 - 20

$35.99

20.01 and up

$37.29

Destination = Hawaii, Alaska and APO/FPO

Standard Economy Shipping

Shipping Time = Orders should arrive in 7-12 business days.

Pounds
Rate

0 - 1

$11.29

1.01 - 2

$12.59

2.01 - 3

$13.89

3.01 - 4

$15.19

4.01 - 5

$16.49

5.01 - 6

$17.79

6.01 - 7

$19.09

7.01 - 8

$20.39

8.01 - 9

$21.69

9.01 - 10

$22.99

10.01 - 11

$24.29

11.01 - 12

$25.59

12.01 - 13

$26.89

13.01 - 14

$28.19

14.01 - 15

$29.49

15.01 - 16

$30.79

16.01 - 17

$32.09

17.01 - 18

$33.39

18.01 - 19

$34.69

19.01 - 20

$35.99

20.01 and up

$37.29

Next Day

Destination = Basic Delivery time and rates

Next Day Air

Shipping Time = If you order by 12:00 PM PST it should arrive in 2-3 business days.

Pounds
Rate

0 - 1

$35.49

1.01 - 2

$36.99

2.01 - 3

$38.49

3.01 - 4

$39.99

4.01 - 5

$41.49

5.01 - 6

$42.99

6.01 - 7

$44.49

7.01 - 8

$45.99

8.01 - 9

$47.49

9.01 - 10

$48.99

10.01 - 11

$50.49

11.01 - 12

$51.99

12.01 - 13

$53.49

13.01 - 14

$54.99

14.01 - 15

$56.49

15.01 - 16

$57.99

16.01 - 17

$59.49

17.01 - 18

$60.99

18.01 - 19

$62.49

19.01 - 20

$63.99

20.01 and up

$65.49

Destination = APO/FPO, Alaska and Hawaii

Next Day Air

Shipping Time = If you order by 12:00 PM PST it should arrive in 2-3 business days.

Pounds
Rate

0 - 1

$35.49

1.01 - 2

$36.99

2.01 - 3

$38.49

3.01 - 4

$39.99

4.01 - 5

$41.49

5.01 - 6

$42.99

6.01 - 7

$44.49

7.01 - 8

$45.99

8.01 - 9

$47.49

9.01 - 10

$48.99

10.01 - 11

$50.49

11.01 - 12

$51.99

12.01 - 13

$53.49

13.01 - 14

$54.99

14.01 - 15

$56.49

15.01 - 16

$57.99

16.01 - 17

$59.49

17.01 - 18

$60.99

18.01 - 19

$62.49

19.01 - 20

$63.99

20.01 and up

$65.49

2 Day

Destination = Basic Delivery time and rates

2nd Day Air

Shipping Time = If you order by 12:00 PM PST it should arrive in 3-5 business days.

Pounds
Rate

0 - 1

$18.89

1.01 - 2

$20.29

2.01 - 3

$21.69

3.01 - 4

$23.09

4.01 - 5

$24.49

5.01 - 6

$25.89

6.01 - 7

$27.29

7.01 - 8

$28.69

8.01 - 9

$30.09

9.01 - 10

$31.49

10.01 - 11

$32.89

11.01 - 12

$34.29

12.01 - 13

$35.69

13.01 - 14

$37.09

14.01 - 15

$38.49

15.01 - 16

$39.89

16.01 - 17

$41.29

17.01 - 18

$42.69

18.01 - 19

$44.09

19.01 - 20

$45.49

20.01 and up

$46.89

Destination = Hawaii, Alaska and APO/FPO

2nd Day Air

Shipping Time = If you order by 12:00 PM PST it should arrive in 3-5 business days.

Pounds
Rate

0 - 1

$18.89

1.01 - 2

$20.29

2.01 - 3

$21.69

3.01 - 4

$23.09

4.01 - 5

$24.49

5.01 - 6

$25.89

6.01 - 7

$27.29

7.01 - 8

$28.69

8.01 - 9

$30.09

9.01 - 10

$31.49

10.01 - 11

$32.89

11.01 - 12

$34.29

12.01 - 13

$35.69

13.01 - 14

$37.09

14.01 - 15

$38.49

15.01 - 16

$39.89

16.01 - 17

$41.29

17.01 - 18

$42.69

18.01 - 19

$44.09

19.01 - 20

$45.49

20.01 and up

$46.89

Express

Destination = Basic Delivery time and rates

Ground

Shipping Time = If you order by 12:00 PM PST it should arrive in 3-5 business days.

Pounds
Rate

0 - 1

$12.39

1.01 - 2

$13.79

2.01 - 3

$15.19

3.01 - 4

$16.59

4.01 - 5

$17.99

5.01 - 6

$19.39

6.01 - 7

$20.79

7.01 - 8

$22.19

8.01 - 9

$23.59

9.01 - 10

$24.99

10.01 - 11

$26.39

11.01 - 12

$27.79

12.01 - 13

$29.19

13.01 - 14

$30.59

14.01 - 15

$31.99

15.01 - 16

$33.39

16.01 - 17

$34.79

17.01 - 18

$36.19

18.01 - 19

$37.59

19.01 - 20

$38.99

20.01 and up

$40.39

Destination = Hawaii, APO/FPO and Alaska

Ground

Shipping Time = If you order by 12:00 PM PST it should arrive in 3-5 business days.

Pounds
Rate

0 - 1

$12.39

1.01 - 2

$13.79

2.01 - 3

$15.19

3.01 - 4

$16.59

4.01 - 5

$17.99

5.01 - 6

$19.39

6.01 - 7

$20.79

7.01 - 8

$22.19

8.01 - 9

$23.59

9.01 - 10

$24.99

10.01 - 11

$26.39

11.01 - 12

$27.79

12.01 - 13

$29.19

13.01 - 14

$30.59

14.01 - 15

$31.99

15.01 - 16

$33.39

16.01 - 17

$34.79

17.01 - 18

$36.19

18.01 - 19

$37.59

19.01 - 20

$38.99

20.01 and up

$40.39

Return Policy Details

We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns (excluding swimwear and intimate bottoms, health, beauty and fragrance items, and perishables). You will receive a full refund for the cost of the merchandise less all shipping costs. 

  • Item(s) must be returned in original, unused condition within 30 days with original tags/packaging. If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you. If applicable, any protective inner lining must be intact. Intimate apparel bottoms including panties and swimwear bottoms are non-returnable.
  • When we receive your package we will process the return within 14 business days. You will receive a refund for the purchase price less all shipping costs.

Contact Information
Hours: Monday-Friday 8:00 AM - 4:30 PM CST
Phone: 855-588-2436
Email: [email protected]

Mail Your Return To: 
BHFO, Inc. Attn: Returns-Shop.com
4520 20th AVE SW
Cedar Rapids, IA 52404

Description

BHFO is proud to offer a savvy approach to high-end shopping and bring you name brands famous for quality and style. From clothing, shoes, to accessories, BHFO is the place to find the Best Brands at Better Prices . If you purchase from BHFO , here is what you can expect. We guarantee all items are authentic or your money back. We offer a Best Price Guarantee - domestic competitors only, we strive for 5-Star Customer Service. We want you to enjoy your experience and come back to shop often. Be sure to reach out via email. We love to talk to our customers! Due to our large buying power, we are able to offer thousands of new products daily!

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