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Harry & David Deals and Information Reviews Shipping and Return Policy

4.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

+ Up to 2.00% Cashback

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Shipping Promotions & Offers

Substitution Policy

If the food or plant item of your choice is unavailable, we may need to substitute an item of equal or greater value rather than disappoint your recipient.

Unpredictable weather can delay fruit harvests up to three weeks or more. In some cases, Fruit-of-the-Month Club shipments may not be delivered until early in the month following their scheduled arrival date. We ship only the very finest fruits and vegetables, harvested at the peak of their sweetness and flavor, and rushed fresh to you. Should unseasonable weather affect the harvest, fruit shipments may be delayed up to three weeks or more until the crop reaches delicious perfection.

You'll be notified by mail if your fruit delivery is affected in any way. You can always check here, online anytime, for shipping status or call our Harvest Hotline, 1-888-FRT-CROP (1-888-378-2767), to hear a recorded update.

How and When We Ship

We use only the most effective delivery services available to guarantee that your order arrives on time. With our standard delivery service, we generally ship within 3 business days, and orders arrive in 7 business days to most locations. Most perishable items are trucked under controlled temperatures to a major city near their destination, where they are released to the US Postal Service for final delivery. Extremely perishable items are sent overnight or second day delivery, at no additional charge. Fruit is picked and shipped at time of harvest during the month the fruit reaches its peak quality. Unfortunately, because the harvest can vary, we cannot honor requests for specific arrival dates. To ensure freshness, plants are shipped direct from the grower.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • 4:00 PM PST
  • 7-10 business days
  • Alaska
  • 4:00 PM PST
  • 10-14 business days
  • Canada
  • 4:00 PM PST
  • 7-10 business days
  • Hawaii
  • 4:00 PM PST
  • 10-14 business days

Harry & David Reviews

4.0 out of 5 star rating.

(30) total reviews. Write a Review

Store Conditions

Gift card and egift card purchases, purchases where a egift/gift card is redeemed, orders over $2,500, and Wine purchases are non-commissionable.

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • AL,
  • AR,
  • AZ,
  • CA,
  • CO,
  • CT,
  • DC,
  • FL,
  • GA,
  • IA,
  • ID,
  • IL,
  • IN,
  • KS,
  • KY,
  • LA,
  • MA,
  • MD,
  • ME,
  • MI,
  • MN,
  • MO,
  • MS,
  • NC,
  • NE,
  • NJ,
  • NV,
  • OH,
  • OK,
  • PA,
  • RI,
  • SC,
  • TN,
  • TX,
  • UT,
  • VA,
  • VT,
  • WA,
  • WI,
  • WV,
  • WY

Harry & David Deals and Information Reviews

4.0 out of 5 star rating.

(30) total reviews. Write a Review See Reviews

Write a Review

"The service and products were excellent. I ordered several of the same item, which was small and all shipped to one address. I can't see why they don't combine them into one box so save on postage. Other than that, I was pleased."

5 out of 5 star rating.

- by Anonymous 

on March 30, 2008

"As long as Harry & David remains a partner store for Quixtar within Shop.com, I will gladly purchase from them again. No stress shopping for gifts at Harry & David!"

5 out of 5 star rating.

- by Anonymous 

on December 28, 2007

"Great firm to deal with. Will order from them in the future."

5 out of 5 star rating.

- by Anonymous 

on November 16, 2007

"The baskets were very cute and delicious."

5 out of 5 star rating.

- by Anonymous 

on May 11, 2007

"Sarah and Ben enjoyed the pears. Delivery was a little delayed, but then I realized I placed the order just before Thanksgiving! Thanks for such good products. I will be ordering from Harry & David's again!"

5 out of 5 star rating.

- by Anonymous 

on December 2, 2006

"Excellent service and delivered on time."

5 out of 5 star rating.

- by Anonymous 

on April 27, 2006

"Consistently good ~ always dependable...."

5 out of 5 star rating.

- by Anonymous 

on April 24, 2006

"great!"

5 out of 5 star rating.

- by Anonymous 

on January 30, 2006

"Great services, great products! I love SHOP.COM!"

5 out of 5 star rating.

- by Anonymous 

on May 9, 2005

"The young person that I purchased a gift for was delighted with Jasper and the chocolate treats. I will definitely purchase again from Harry and David."

5 out of 5 star rating.

- by Anonymous 

on April 30, 2005

"Some of their items are too pricey for consideration. What we ordered was great! We always try to order some Harry & David items for the holidays. I ordered kind of late but, the item came within 5 working days (plenty of time). I was so pleased.Thanks"

4 out of 5 star rating.

- by Anonymous 

on December 27, 2007

"It was a gift for my inlaws which I have given before and they really enjoy. Everything came quickly and in perfect condition. Shipping and handling were a little pricey though."

4 out of 5 star rating.

- by Anonymous 

on December 27, 2007

"The only problem I had was with delivery. The postman left it on my porch overnight."

4 out of 5 star rating.

- by Anonymous 

on December 22, 2007

"The item was received and really nice, however, the time received was longer than expected. so i think i might order again but i will keep in mind the time it takes to receive it. I will recommend this catalog to others."

4 out of 5 star rating.

- by Anonymous 

on December 18, 2007

"Order arrived very timely this time vs.past experience."

4 out of 5 star rating.

- by Anonymous 

on November 8, 2007

"This is 3rd or 4th order.Quality&packaging superb.Some challenge finding when to expect fruit is available in some webpage views."

4 out of 5 star rating.

- by Anonymous 

on June 25, 2007

"Im living in Australia, so i wish that you guys shipped to us in stead of me having to ship to canada and then here, but other than that I'd shop with you again! thanks"

4 out of 5 star rating.

- by Anonymous 

on May 31, 2006

"Very pleased with quality of merchandise and service."

4 out of 5 star rating.

- by Anonymous 

on April 20, 2006

"Cookies were a bit smaller than I expected. Package was received timely."

4 out of 5 star rating.

- by Anonymous 

on April 19, 2006

"My only negative comment is that I did not receive a confirmation from Harry and David as quickly as I would have liked. Once I emailed them, though, they responded right away and the product arrived on time."

4 out of 5 star rating.

- by Anonymous 

on January 30, 2006

"Care instructions were NOT included with the gardenia plant nor were they available online."

4 out of 5 star rating.

- by Anonymous 

on January 30, 2006

"As this is the first time I ordered on line for a very long time, my experience was very good. I am sure we will do it again blossom g grimm"

3 out of 5 star rating.

- by Anonymous 

on December 16, 2007

"I ordered the gift and they sent it as a holiday gift which I did not specify, other than that it was ok, I'd probably buy again"

3 out of 5 star rating.

- by Anonymous 

on December 19, 2006

"We ordered fresh pears and the shipment came a little longer time than we'd hoped, then the fruit was soft and past ripe. We asked for a replacement shipment and it came right away and was very good!"

3 out of 5 star rating.

- by Anonymous 

on April 13, 2005

"The quality of my product was not what I expected. What we ordered was presented great online but we were disappointed with the actual product. I expected the cookie bouquet box to be just that and it wasn't. I would be more careful in future."

2 out of 5 star rating.

- by Anonymous 

on May 17, 2007

"Did not receive advertised sale price until I noticed the discrepancy in my bank account. They credited my account for the difference & the cost of expedited shipping but only after I emailed & spoke with both Shop.com & Harry & David. Too much stress!"

2 out of 5 star rating.

- by Anonymous 

on January 31, 2006

"I had ordered to Mother's Day plants. One was delievered earlier than asked for & the other was late. And it wasn't the right plant or pot. They have since sent the correct plant after I informend them of the error. I will not order from H&D again."

2 out of 5 star rating.

- by Anonymous 

on May 20, 2005

"I ordered the tower of sweet treats. The picture is very deceiving. The value of all the treats combined couldn't have been more than $5 worth. Boxes were VERY small but pretty. All you're paying for is the pretty packaging. Too pretty to open."

2 out of 5 star rating.

- by Anonymous 

on May 6, 2005

"Have not received the product that was ordered a/o 12/12/07. Mildred Fitch"

1 out of 5 star rating.

- by Anonymous 

on December 12, 2007

"Extremely slow shipment & couldn't get info when I called to check on status of order - no one could find anything about it! Ordered as a gift & had to buy something else because took too long!"

1 out of 5 star rating.

- by Anonymous 

on September 7, 2005

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Review 1-31 of 262

Description

Harry & David has been an American tradition for almost 80 years. Save on gourmet gifts including Pear & Fruit gift baskets, gift towers, and a huge selection of Fruit-of-the-Month Clubs.

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