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Shipping and Return Policy

2 Day Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 AM PST
  • 2-3 business days

Next Day Shipping

Address

Order By

Arrive

  • Continental US
  • 9:00 AM PST
  • 1-2 business days

Standard Shipping

Address

Order By

Arrive

  • Continental US
  • Any time
  • 7-21 business days
  • APO/FPO
  • Any time
  • 7-21 business days

Description

Shop for all your appliance needs online with quick nationwide delivery & low prices on ranges, refrigerators, wall ovens, cooktops, dishwashers & all home appliances.


Customer Service:

Phone: (800)570-3355

Customer Service Email: customerservice@ajmadison.com

Reviews

"The shipping costs for the item was exorbitant."

- by Anonymous 

on November 21, 2008

"Nice item; easy to install; excellent communication and prompt shipment from seller; well-packaged."

- by Anonymous 

on April 30, 2008

"Order was complete and received quickly. Customer service was very helpful with minor billing issues."

- by Anonymous 

on August 22, 2007

Store Conditions

Miele products not eligible for rewards.

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Tax Info

Tax will be applied in the following locations:

  • NY

AJ Madison Deals and Information Reviews Shipping and Return Policy

Write a Review

"The shipping costs for the item was exorbitant."

- by Anonymous 

on November 21, 2008

"Nice item; easy to install; excellent communication and prompt shipment from seller; well-packaged."

- by Anonymous 

on April 30, 2008

"Order was complete and received quickly. Customer service was very helpful with minor billing issues."

- by Anonymous 

on August 22, 2007

"After refusing the damaged item, they sat on my case for four days without calling me back. After I called, she tried to pressure me into accepting it. After promising to call the deliverymen about the damage and call me back, I have received no calls."

- by Anonymous 

on July 20, 2007

"Good experience, followed through with some things that came up as they said they would"

- by Anonymous 

on June 6, 2007

"orginal order placed 3/17. Item arrived damaged. They offered to send new one on 4/15. Now 4/28. Haven't received item or any communication. Just want the product or money back. Would never buy anything from them again! Beware!"

- by Anonymous 

on April 28, 2007

"No, I am not satisfied with this order. It too 3+ weeks for my order to arrive and I did not accept it. The trash compactor was not in the original Broan box, the protective film was not on the stainless steel and the frame was bent."

- by Anonymous 

on April 5, 2007

"This company does there very best to deliver on time and provide the products ordered. They are very good with communication and I would order from them again."

- by Anonymous 

on March 24, 2007

"This company does there best to deliver what you order in a timely manner. They are good with communication. I would order from them anytime."

- by Anonymous 

on March 24, 2007

"This company did there very best to provide the products I wanted. They were good with communication and very friendly when I called to make an inquiry about delivery."

- by Anonymous 

on March 24, 2007

"I thought I had bought a dishwasher online (paid for it with my credit card, which was accepted) only to find out my great deal was no deal at all and had been an error on that site for sometime, according my call to the customer services. BAD EXPERIENCE"

- by Anonymous 

on August 10, 2005

"This was my first shopping experience with AJ Madison. I thought my order would be processed within a day or two but when I found out it wasn't I called a left a message and was pleasantly surpised when my order was processed immediatley. Thank you."

- by Anonymous 

on March 22, 2005

"I was pleased with the delivery and my wife likes the iron. She teaches quilting and has wanted a cordless iron for some time."

- by Anonymous 

on March 21, 2005

"I LOVE MY NEW STOVE!!! The driver was very accomodating. Thanks for employing such good people!!!"

- by Anonymous 

on February 14, 2005

"great product and fast service."

- by Anonymous 

on February 11, 2005

"I was very satisfied with my recent purchase. The quality of the product being accurately represented, the timeliness of the product getting to me, and the fact that the price of the product beat all competitors prices for the exact product."

- by Anonymous 

on January 3, 2005

"Never received anything. Reordered again this month still havn't gotten anything."

- by Anonymous 

on December 16, 2004

"I ordered a portable washer from them in Sept. It is now almost December and I have not recieved my order even after many messages I left. I think they should be removed from Shop.com!"

- by Anonymous 

on November 29, 2004

"It arrived in great condition & performs great. It took nearly a month to receive my order though & was only processed & shipped when I asked about the status."

- by Anonymous 

on November 16, 2004

"I have not received my order as of yet! It was ordered on Oct 5,04.After 2 e-mails to your customer sevice dept.I rec. a phone call telling me that it was on backorder, this was approx. a month later.The time that all of this took was unsatisfactory."

- by Anonymous 

on November 8, 2004

"I was disappointed, and will not order a large item again."

- by Anonymous 

on October 26, 2004

"they should contact the customer to let them know when the shipment is expected, very poor at answering phone or e-mail inquires. product was ok, when we received it,"

- by Anonymous 

on October 18, 2004

"I was extremely unhappy with AJ Madisons customer service. I was also upset that my order sat at their office for 2 weeks before I called them to see what the problem was. I WILL NOT BUY FROM THEM EVER AGAIN."

- by Anonymous 

on October 11, 2004

"product was rep accu. did not rec in a timely manner. pack was not appr. buying from this cat again will depend on ajmadison if they can convince me that they have corrected their cs problems. i would greatly appre the op to exp. tb"

- by Anonymous 

on October 6, 2004

"The product I chose was not available but I got a call back the next day, offering to replace my item w/one of higher value for the same price. The service was excellent but slightly expensive b/c of shipping but got it w/i 1-2 days!"

- by Anonymous 

on October 1, 2004

"just one thing was frustrating to me was getting information on my order, other than that everthing was good."

- by Anonymous 

on September 7, 2004

"the order was delivered in a within a week. aj madison did call in advance. they wanted to deliver on sunday morning, which my customer did not want. they did reschedule for monday."

- by Anonymous 

on August 31, 2004

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